“Would I rather be feared or loved? Easy. Both. I want people to be afraid of how much they love me.”
The Office continues to be a hit show years after the conclusion of the series. It’s both absurd and totally relatable. You’ve probably seen a little (or a lot) of Micheal in your supervisor and the likely experienced workplace drama that mimics the show to at least some degree. For leaders, you may see those cringe moments that Micheal has and can see yourself in those situations. Maybe it’s not to the extreme that he often goes to, but relatable none the less.
As bad of a boss that Miachel was, we can learn a thing or two about leadership from him, to help us be more effective when working with others.
Michael has a heart for his people
One of the most likable aspects of Michael’s character is how much he loves his team (except for Toby in HR). His misguided antics are often rooted in trying to save his people’s jobs, to do something to motivate his team, or to celebrate personal and professional success.
What are you willing to do for your team? What would you sacrifice and what length would you go to take care of them? to take that challenge further ask the same question about each individual that you work with.
A trusting and empowering leader is willing to put some risk on the line as well as their personal reputation in order for someone else to have a chance to succeed. Check your comfortability in letting others have the spotlight and understand where your personal boundaries are and how far your ego extends. You likely have room to further push for growth in this area.
Michael celebrated the success of others
We’ve talked at length in the past about the importance of celebrating success (ep 143) and having fun with your team (ep 120, 192). Lee Cockerell, retired EVP of Disney World talked about the idea of sharing appreciation, respect, and encouragement on ep 200. He and I have shared examples of cheap and imaginative ways that you can have fun and celebrate others.
Micheal and the office staff certainly lean into this idea. The Dundies are cheap annual awards that he would give out every year like the Oscars. People in the real world like them so n=mcuh that they by replicas and hand them out to others. The team also had a fun day with their own office Office Olympics. The medals were made out of paperclips and yogurt tins. Several people cherished their cheaply made medals because it held sentimental value to them.
I love formal recognition programs. They certainly have their place in highlighting someone’s effort and impact. I think there is a large opportunity to recognize others in a more informal, silly yet sincere way as well. Whether it’s the Dundees, Lee’s green hot sauce, or my All That and a Bag of Chips Award, do something different to recognize others.
Michael was available to his people and there when they needed him
There are many examples of Micheal being there for his people and having a personal investment in both their personal and professional endeavors. Pam had a high personal passion for art and got into a local art show. When she invited the office to the event, no one showed outside of her boyfriend who was very critical of the work. Michael shows up at the last moment and is truly impressed by her work. He buys her small painting of their office building and puts it on display outside of his personal office for the remainder of the show.
How do you think Pam felt about her leader after that showing of compassion, care, and authenticity?
Don’t’ let the hustle and bustle of the day or the fact that you aren’t physically with someone on a daily basis hold you back from being authentic and available to others. Check-in with your people on a consistent basis so that there is a consistent flow of communication to fill in the questions and gaps that people may have surrounding their work and expectations. Be sure to connect on a personal level as well. Instead of asking “How are you?” start the conversation off with a follow-up to something personal that was previously shared.
You will gain a lot of ground in garnering trust, respect and admiration from your people when you show your investment in them on a personal level.
Michael Scott is certainly an over-the-top leader on The Office. Peel away the craziness and you’ll see a person that cares for others, know the power of celebrating wins and
Make a better tomorrow.