One of the challenges of remote work is that there are fewer opportunities for everything. There may be little to no chances to just hang out with your co-works or team anymore. Certainly fewer opportunities exist to have an impromptu brainstorming or problem-solving session.
With fewer opportunities to connect and grow together, it’s important for you as a leader to have good operational behaviors to close the virtual gap between you and your team.
Have one-on-ones with your team
It’s important to schedule a regular cadence to check-in individually with your people. For newer ones, they should be very frequent (multiple times a week), for your more experienced members perhaps it’s weekly or even bi-weekly depending on the need and scope of work.
One-on-ones are very productive because it offers your team members a chance to address things that have come up between meetings. I have mine weekly and typically write out a list ahead of time of things to cover or updates to give. Some items may include important project updates, non-critical people issues, questions on clarity, and updates from previous topics.
Always open the meeting on a personal note and avoid jumping straight into business unless you meet very frequently and/or you are both pressed for time. The thing you open with first is your most important topic. Show your people that they are important connecting with them before you start with the business topics at hand.
Have an open calendar
People can get weird about calendars. Whether it’s a feeling of invasion of privacy or they lack trust in others, some people choose to keep their calendars locked down so that no one can see them. As a leader, you should at least open up your calendar for your team to see and ask them to do the same for you. This will give you both a chance to look and schedule time together without a bunch of back and forth beforehand.
You can always keep certain events and time private if you need to. Look for the privacy setting when you create an event, it will typically mark the time as busy or unavailable when others see your calendar.
Be on time
Does your day consist of going from meeting to meeting? It can be hard to keep yourself on schedule for the day when each meeting has an X factor of talking heads and oversharing. Do your best to end the meeting on time so you can be on time for the next one. It shows you respect the other person’s time and have them as a priority.
I typically watch the time in my meeting and then give us a verbal warning if I don’t feel like we are going to wrap up on time. I may say something like, “Alright, we have five minutes left. What follow-up is needed as we wrap up this topic?” If there are outstanding items still to cover, schedule more time later to discuss and follow-up on.
Knock it out now
With fewer opportunities to pop-in on one another, it’s more important to make decisions in the moment. Don’t make a rash or ill-informed judgment call, but do your best to provide an answer, direction, and clarity in the moment.
Provide an answer to someone when they ask for it, rather than putting it off unless it requires further follow-up or knowledge gathering. Every time you delay a decision or push the topic until later on, you are hitting the pause button on that action item. Because of the nature of remote work, you’ve likely just stopped all progress on the topic whether you realized it or not.
Take care of questions and decisions in the moment if at all possible.
You can be a great leader in the booming age of remote work. Carry the proper mindset and build strong operational behaviors to lead your team, and yourself, well.
Make a better tomorrow.